Comprehensive Web
Development and Management Services Cooperative Contract

texas

Comprehensive Web Development and Management Services Cooperative Contract

Infostride, Inc. is pleased to be offering state and local governments and higher education institutions services under the Comprehensive Web Development and Management Services Cooperative Contract. DIR provides our clients a broad range of fixed price, deliverables-based services over a broad range of services to help you meet your business goals. For a full list of services, see Comprehensive Web Development and Management Services Cooperative Contract.

Please refer to the DIR Cooperative Contracts Program for further information about DIR’s Cooperative Contracts Program.

Contract Information:

Contractor: Infostride, Inc.
Contract Number: DIR-CPO-5202
Vendor ID: 1472730185

Website Design and Development

InfoStride delivers custom, responsive website design and development tailored to agency branding and user needs. This includes intuitive UI/UX design, secure coding practices, and integration of modern frameworks—producing visually compelling platforms that drive citizen engagement and streamline agency workflows.

Accessibility Services

Specialists ensure full WCAG 2.1 and Section 508 compliance through comprehensive audits, remediation, and ongoing testing. These services make digital platforms inclusive for all users, mitigating legal risks while enhancing usability for Texas residents with disabilities.

Help and Support

Dedicated support teams provide tiered helpdesk services, troubleshooting, and user guidance. This encompasses real-time issue resolution, knowledge base development, and training resources—maintaining high availability and user satisfaction for mission-critical web assets.

Branding and Marketing

Strategic branding experts align web solutions with agency identity through custom graphics, messaging, and digital marketing integration. Services include SEO optimization, content strategy, and performance analytics to maximize visibility and public outreach effectiveness.

Web App Development

Full-stack developers create robust, scalable web applications with advanced features like real-time data processing and API integrations. This supports complex agency requirements, from internal tools to public-facing portals, with emphasis on security and cross-device compatibility.

Web Content Management

InfoStride implements enterprise-grade CMS platforms (e.g., Drupal, WordPress) for seamless content authoring and publishing. Services include workflow configuration, multi-user access controls, and automated publishing—enabling non-technical staff to maintain fresh, compliant content efficiently.

Content Development

Professional content strategists produce optimized, audience-focused materials including text, multimedia, and interactive elements. This ensures websites deliver clear information architecture, regulatory compliance, and engaging user experiences that support agency communications objectives.

Streaming Services

Implementation of secure video/audio streaming solutions for live events, training, and public communications. Services cover platform selection, encoding optimization, CDN integration, and accessibility features—delivering reliable, high-quality media experiences at scale.

DNS Domain Name System

Expert configuration and management of DNS infrastructure for optimal performance and security. This includes domain registration, traffic routing, failover systems, and DDoS protection—ensuring reliable access to agency websites and applications statewide.

Maintenance and Support/Web Training

Proactive maintenance programs monitor performance, apply security patches, and optimize loading speeds. Comprehensive web training equips agency staff with platform proficiency, empowering self-sufficiency while InfoStride handles complex technical requirements.

Web Hosting

Secure, scalable hosting solutions across cloud and dedicated environments with 99.9% uptime guarantees. Services include capacity planning, backup/recovery, and compliance monitoring—providing infrastructure that supports growing traffic and evolving agency needs.

Business Tools and Analytics

Integration of analytics platforms (e.g., Google Analytics, Adobe) with custom dashboards and reporting. This delivers actionable insights on user behavior, conversion metrics, and ROI—enabling data-driven decisions to enhance digital service delivery.

How to Place an Order with Infostride, Inc.

Warranty Policies

As part of DIR’s Standard Contract Terms and Conditions for this Master Cooperative Contract, Customers may provide written notice to the Vendor of errors, inaccuracies, or other deficiencies in products or services provided by the Vendor under a Purchase Agreement within thirty (30) calendar days of receipt of an Invoice for the products or services. The Vendor shall correct the error, inaccuracy, or other deficiency at no additional cost to Customer.

In addition to the minimum warranty provided above, the Vendor shall adhere to its policies concerning warranties and returns, as mutually agreed and included as part of the signed Statement of Work with the Customer. Warranty and return policies offered to Customers shall not be more restrictive or more costly than warranty and return policies for other similarly situated customers for similar products and services.

Contact Information

All qualified entities who wish to get more information about Comprehensive Web Development and Management Services and/or are willing to use our Comprehensive Web Development and Management Services cooperative contract vehicle for meeting their business needs, please contact Ritu Mangla at cooperative@infostride.com or +1-510-305-1160.

We will be happy to discuss your business requirements and how to address the same through Comprehensive Web Development and Management Services cooperative contract procurement process.

Are you a customer located outside of the State of Texas?

We would be pleased to work with you. Please see the DIR website to secure an inter-local agreement to buy services via the cooperative contracts program.