State of Texas DIR:
IT Staff Augmentation Services (ITSAC) Cooperative Contract

IT Staff Augmentation Services (ITSAC) Cooperative Contract

Infostride, Inc. is delighted to be serving state and local agencies in Texas as well as higher education organizations. We are committed to our client’s success by delivering high-value technology services that help our clients imagine and realize a better future.

ITSAC Contract

Infostride, Inc.is pleased to be offering state and local governments and higher education institutions services under the Texas Department of Information Resources (DIR) ITSAC contract. ITSAC provides our clients a broad range of fixed price, deliverables-based services over a broad range of services to help you meet your business goals. For a full list of ITSAC services, see Information Technology Staff Augmentation Contract.

Please refer to the DIR Cooperative Contracts Program for further information about DIR’s Cooperative Contracts Program.

Infostride, Inc. ITSAC Offerings

Infostride, Inc. currently offers services under the following ITSAC categories:

Application Development

InfoStride provides expert staff for comprehensive digital modernization initiatives. This includes DevOps engineers, API integration specialists, and business process reengineers who assess legacy systems, design cloud-native architectures, and implement scalable solutions—achieving measurable improvements in operational efficiency, cost reduction, and system interoperability.

QA & Performance Testing

Qualified QA engineers and performance testers ensure robust software validation. Services encompass automated testing frameworks, load/stress simulations, security vulnerability assessments, and SLA compliance verification, enabling agencies to deploy reliable applications that perform consistently under high-demand conditions.

Application Development & Maintenance

Dedicated developers support the full software development lifecycle (SDLC). This covers custom web and mobile application creation, legacy system enhancements, error resolution, and 24/7 production support—delivering maintainable, secure code that aligns with agency objectives and Texas DIR standards.

Staff Augmentation

As the cornerstone of ITSAC, InfoStride rapidly deploys pre-vetted IT professionals on a time-and-materials basis. Staffing matches precise skill requirements for project surges or gaps, offering scalability, rapid onboarding, and seamless integration without the overhead of permanent hires.

Data Analytics

Data scientists and analysts drive actionable intelligence from complex datasets. Expertise includes BI dashboard development, ETL processes, predictive modeling, and data warehousing—empowering agencies with insights for informed decision-making, resource optimization, and enhanced constituent services.

Cyber Security

Cybersecurity professionals conduct risk assessments, penetration testing, NIST framework audits, and incident response planning. These services fortify agency networks, ensure regulatory compliance, and mitigate threats to sensitive data, maintaining operational continuity and public trust.

Accessibility Services

Specialists in WCAG 2.1 and Section 508 compliance perform audits, remediation, and training. This ensures digital platforms are fully accessible, reducing legal risks and promoting equitable access for all Texas residents, including those with disabilities.

Cloud Computing

Cloud architects, migration experts, and administrators optimize deployments across AWS, Azure, and GovCloud environments. Services include infrastructure assessments, hybrid transitions, cost management, and performance tuning—facilitating secure, scalable cloud adoption with minimal disruption.

Growth Marketing Services

Digital marketing strategists enhance technology initiative visibility and adoption. This involves SEO/SEM optimization, campaign analytics, and user engagement tactics tailored for public-sector applications—maximizing ROI on citizen-facing platforms and outreach efforts.

How to Place a ITSAC Order with Infostride, Inc.

ITSAC Statement of Work (SOW) values may not exceed $5 million for state agencies or $10 million for non-state agency entities or higher education institutions. Government customers must issue a SOW consistent with the terms and conditions of the DIR ITSAC contract. Vendors must respond to the issued SOW to be awarded a purchase order. Vendors can only respond to a SOW that they have been awarded under the DIR ITSAC contract. The following process outlines the step-by-step process for issuing a purchase order from the DIR ITSAC contract:

• A government customer identifies a need for a deliverables-based service from one of the ITSAC service categories.
• The customer creates a SOW, as provided in Appendix C, for release to vendors. The SOW will describe the deliverables, acceptance criteria and service levels. An authorized customer representative must sign the SOW.
• The customer sends the SOW to the Infostride, Inc. contact.
• Infostride, Inc. will submit a response to the customer with a fixed price based on deliverables.
• Once Infostride, Inc. . is selected, the customer issues a purchase order to Infostride, Inc. referencing the contract number. Once the purchase order has been accepted, the project can commence.

Warranty Policies

As part of DIR’s Standard Contract Terms and Conditions for this Master Cooperative Contract, Customers may provide written notice to the Vendor of errors, inaccuracies, or other deficiencies in products or services provided by the Vendor under a Purchase Agreement within thirty (30) calendar days of receipt of an Invoice for the products or services. The Vendor shall correct the error, inaccuracy, or other deficiency at no additional cost to Customer.

In addition to the minimum warranty provided above, the Vendor shall adhere to its policies concerning warranties and returns, as mutually agreed and included as part of the signed Statement of Work with the Customer. Warranty and return policies offered to Customers shall not be more restrictive or more costly than warranty and return policies for other similarly situated customers for similar products and services.

Contact Information

All qualified entities who wish to get more information about Comprehensive Web Development and Management Services and/or are willing to use our Comprehensive Web Development and Management Services cooperative contract vehicle for meeting their business needs, please contact Ritu Mangla at cooperative@infostride.com or +1-510-305-1160.

We will be happy to discuss your business requirements and how to address the same through Comprehensive Web Development and Management Services cooperative contract procurement process.

Are you a customer located outside of the State of Texas?

We would be pleased to work with you. Please see the DIR website to secure an inter-local agreement to buy services via the cooperative contracts program.