State of Texas DIR:
Deliverables-Based IT Services (DBITS) Contract

Deliverables-Based IT Services (DBITS) contract

Infostride, Inc. is delighted to be serving state and local agencies in Texas as well as higher education organizations. We are committed to our client’s success by delivering high-value technology services that help our clients imagine and realize a better future.

DBITS Contract

Infostride, Inc. is pleased to be offering state and local governments and higher education institutions services under the Texas Department of Information Resources (DIR) DBITS contract. DBITS provides our clients a broad range of fixed price, deliverables-based services over a broad range of services to help you meet your business goals. For a full list of DBITS services, see Deliverables-Based IT Services.

Please refer to the DIR Cooperative Contracts Program for further information about DIR’s Cooperative Contracts Program.

Infostride, Inc. DBITS Offerings

Infostride, Inc. currently offers services under the following DBITS categories:

Application Development

Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination. The requirements for new applications may require interfaces to existing applications.

Examples of included services: web application development; mobile application development; service-oriented architecture (SOA); researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.

Business Intelligence/Data Warehouse

BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users. BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data. A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.

Examples of included services: architectural design, extraction, transformation and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; data migration, integration with data mining; integration with business intelligence tools and/or systems; data scrubbing; data transformation; training and knowledge transfer.

Enterprise Resource Planning (ERP)

ERP is an amalgamation of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including financials, human resources and asset management. These systems are modularized and generally highly configurable.

Examples of included services: planning and assessment; requirements development; business process reengineering (BPR); implementation and conversion services; application programming and support services; database administration, system software administration and support; functional support; and training support.

Independent Verification and Validation (IV&V)

Verification and Validation are independent procedures that are used together for in-depth analysis by checking that a product, service, or system meets requirements, independent oversight of SDLC processes and specifications and that it fulfills its intended purpose.

Examples of included services: Validation of software design to meet system needs/requirements; traceability of safety critical requirements; design analysis of selected critical algorithms; and code analysis of mission-critical software components and the independent oversight and assessment of systems development life cycle (SDLC) processes (such as issue and risk management, requirements analysis, testing, data conversion etc.)

Information Technology Assessments and Planning

IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Tactical planning may require that actionable plans and roadmaps be provided.

Examples of included services: IT assessments, including enterprise architecture and cloud assessments; staff knowledge, skills and abilities (KSAs) assessments; bandwidth assessments, network performance and strategic and tactical planning.

Project Management

Project Management service providers may perform any or all of the project management processes identified by the Project Management Institute as published in the PMBOK® Guide, Fifth Edition or most recent.

Examples of included services: Utilizing the Customer’s tools and processes, using off-the-shelf tools, using Vendor’s own proprietary tools and processes to manage a project and using the Texas Project Delivery Framework. Information about the framework tool can be found  here.

Technology Upgrade/Migration and Transformation

Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services: assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones. The following activities may also be included: planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

How to Place a DBITS Order with Infostride, Inc.

DBITS Statement of Work (SOW) values may not exceed $5 million for state agencies or $10 million for non-state agency entities or higher education institutions. Government customers must issue a SOW consistent with the terms and conditions of the DIR DBITS contract. Vendors must respond to the issued SOW to be awarded a purchase order. Vendors can only respond to a SOW that they have been awarded under the DIR DBITS contract. The following process outlines the step-by-step process for issuing a purchase order from the DIR DBITS contract:

• A government customer identifies a need for a deliverables-based service from one of the DBITS service categories.
• The customer creates a SOW, as provided in Appendix C, for release to vendors. The SOW will describe the deliverables, acceptance criteria and service levels. An authorized customer representative must sign the SOW.
• The customer sends the SOW to the Infostride, Inc. contact.
• Infostride, Inc. will submit a response to the customer with a fixed price based on deliverables.
• Once Infostride, Inc. is selected, the customer issues a purchase order to Infostride, Inc. referencing the contract number. Once the purchase order has been accepted, the project can commence.

Warranty Policies

As part of DIR’s Standard Contract Terms and Conditions for this Master Cooperative Contract, Customers may provide written notice to the Vendor of errors, inaccuracies, or other deficiencies in products or services provided by the Vendor under a Purchase Agreement within thirty (30) calendar days of receipt of an Invoice for the products or services. The Vendor shall correct the error, inaccuracy, or other deficiency at no additional cost to Customer.

In addition to the minimum warranty provided above, the Vendor shall adhere to its policies concerning warranties and returns, as mutually agreed and included as part of the signed Statement of Work with the Customer. Warranty and return policies offered to Customers shall not be more restrictive or more costly than warranty and return policies for other similarly situated customers for similar products and services.

Contact Information

All qualified entities who wish to get more information about DBITS and/or are willing to use our DBITS contract vehicle for meeting their business needs, please contact Ritu Mangla at cooperative@infostride.com or +1-510-305-1160.

We will be happy to discuss your business requirements and how to address the same through DBITS procurement process.

Are you a customer located outside of the State of Texas?

We would be pleased to work with you. Please see the DIR website to secure an inter-local agreement to buy services via the cooperative contracts program.